Terms & Conditions

10% OFF PACKAGES

 

PAYMENTS & DEPOSITS

1. At time of Booking, confirmation of ALL reservations is secured by payment in FULL of 100% of tariff

  • Spa Cottages require 2 night minimum
  • Tariffs quoted are in Australian dollars and include GST.
  • All gift vouchers to SMALLWATER ESTATE WINERY will be emailed to you upon booking your date with a name and voucher number. Please take this with you when visiting the winery, as they are only redeemable when you exchange the voucher when making your purchase. Vouchers are only valid until APRIL 29 2019. You can choose to use your voucher at separate times to your stay at Nannup Hdieaway.
  • All accommdoation bookings need to be made before JANUARY 18TH 2019
  • Stays are between DECEMBER 12 2018 – APRIL 28 2019 ONLY
  • This is a sale offer, so any cancellations will not be viable for a cash refund. We will however let you change your stay date for another period if the date is available. If this stay date is outside the stay expiry above- you will loose the $50 spending money to SMALLWATER ESTATE WINERY. This is a 3rd party , so we cannot change the t&c’s attached to this.

2.

  • Reservations are not secured until cleared receipt of the total amount. Payments can be made by Visa/MasterCard or Direct Deposit:            
  • NAB Leisa Harding – Nannup Hideaway Cottages   BSB: 086565       ACCT: 48201 1713. Any payment by card incurs a  2.6% fee.

3.  Check-in time is after 2pm on day of arrival and Check-out by 10am.

5. Nannup Hideaway Cottages are not responsible for failure of utilities and essential services. Please advise your hosts of any failures as soon as possible, every attempt will be made to contact the appropriate authorities to organise repairs. Should appliances break we will endeavour to replace or substitute the appliance affected. However, due to unforeseen circumstances and remote rural location (ie: ordering parts or non-availability of trades’ people) immediate restoration/repairs may be beyond our control. PLEASE NOTE: Cottages are serviced upon each departure. Checklists are adhered to ensure all appliances are in 100% working order prior to your arrival. NO refunds or discounts will be deducted from tariffs for appliances requiring repair (eg; Spa ), or restoration of power in case of Power Outage.

PRIVACY POLICY

We do not share Guests personal information with Companies, Organizations or Individuals outside of Nannup Hideaway Cottages.

We regularly review our compliance with our Privacy Policy.